Skip to main content

Resilience In Complex Adaptive Systems: Operating At The Edge Of Failure

Video of Richard Cook at Velocity NY 2013 with the topic: "Resilience In Complex Adaptive Systems".  Richard Cook wrote an excellent article "How complex systems fail" which you can access here.  This article is a good read to reference when considering crisis management even in Information Technology even though Cook's initial work was within health care.

View the excellent video below:


Labels:

Comments

Post a Comment

Popular posts from this blog

Using OPENDNS on a Mikrotik

At the office we use a Mikrotik which is connected via fibre to Cool Ideas.  We use OpenDNS as a Information Security tool.  It prevents ransomware and bots from becoming major incidents within the office.

The router is scheduled to do a daily update via script of the OpenDNS settings.  Below is the example:

:local opendnsuser "user@domain.co.za";
:local opendnspass "itsprivate";
:local opendnshost "office";

:log info "OpenDNS Update";
:local url "https://updates.opendns.com/nic/update";
/tool fetch url=($url . "\3Fhostname=$opendnshost") user=("$opendnsuser") password=("$opendnspass") mode=https dst-path=opendnsupdate.txt
:local opendnsresult [/file get opendnsupdate.txt contents];
:log info "OpenDNS: Host $opendnshost - $opendnsresult";
Post a Comment
Read more

Cloud delivered enterpise security from Cisco Umbrella

As the industry’s first Secure Internet Gateway in the cloud, Cisco Umbrella provides the first line of defence against threats on the internet. Because Umbrella is delivered from the cloud, it is the easiest way to protect all of your users in minutes.

Read about the full product details here.
Post a Comment
Read more

The importance of the major incident process

ITIL mentions the Major Incident process as a special case of the incident management process as well its close relationship to problem management.  However, the Major Incident process requires greater clarity and specification as in many large enterprises the process is crucial for overcoming a crisis. A Major Incident typically defined as an incident with severe negative business consequences and an important duty of any designated Information Technology (IT) resources is to deal with Major Incidents in a structured manner.  We will address this important topic in a series of articles that specifically addresses the process and crisis management in general.

Read the full article here.
Post a Comment
Read more