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Tips and hints

DS always provides hints and tips in all its training.  Find out more here.
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NeDi - a great open source tool for network management

NeDi is an open source software tool which discovers, maps and inventories your network devices and tracks connected end-nodes.
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The importance of the major incident process

ITIL mentions the Major Incident process as a special case of the incident management process as well its close relationship to problem management.  However, the Major Incident process requires greater clarity and specification as in many large enterprises the process is crucial for overcoming a crisis. A Major Incident typically defined as an incident with severe negative business consequences and an important duty of any designated Information Technology (IT) resources is to deal with Major Incidents in a structured manner.  We will address this important topic in a series of articles that specifically addresses the process and crisis management in general.

Read the full article here.
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Using OPENDNS on a Mikrotik

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:local opendnsuser "user@domain.co.za";
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:local opendnsresult [/file get opendnsupdate.txt contents];
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