This is the second part of our discussion about PUE and how I believe it
should be used for those who are beginning on their journey to improve
power effectiveness within their data centres. In the first part we
spoke about the basics of PUE and what the metric gives you. In this
part I discuss where to focus to reduce your PUE, what benefits must be
derived it and when, pragmatically, you should NOT consider PUE
improvement as an option. Read this article here and the first article in the series here.
ITIL mentions the Major Incident process as a special case of the incident management process as well its close relationship to problem management. However, the Major Incident process requires greater clarity and specification as in many large enterprises the process is crucial for overcoming a crisis. A Major Incident typically defined as an incident with severe negative business consequences and an important duty of any designated Information Technology (IT) resources is to deal with Major Incidents in a structured manner. We will address this important topic in a series of articles that specifically addresses the process and crisis management in general. Read the full article here .
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